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June 16, 2020

Acronis agent not registered, Windows Server core and SSL issues

We had previously identified what happened to those two boxes but that explanation is out of scope. This post is about how you can quickly recover form that situation.

A few days ago we had a weird issue on a couple of servers after upgrading Acronis agent. Console was unable to start any backup plan, either automatically or manually, complaining that the agent was not registered anymore. That looked weird since we had updated our agents many times in the past but this time, somehow, agents unregistered or were unable to re-register.

Actually, this round of updates had caused issues on a couple of Linux servers too but those had been quickly fixed by rebooting those [...]

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